Everybody is busy these days, and most often should we have cause to improve our career prospects, studying in addition to a 40 hour week is our best way forward. Certified training from Microsoft could be the answer. Maybe you'd choose to discuss the job possibilities with an industry expert - and if you're not sure, then get some ideas on what kind of IT job would be right for you, based on your likes and dislikes and your character. Having selected the career track for you, a suitable training program must be selected that's suits your ability level and skill set. This can be personally tailored for you as an individual.

Most commercial training providers only give office hours or extended office hours support; not many go late into the evening (after 8-9pm) or cover weekends properly. Be wary of any training providers which use 'out-of-hours' call-centres - where you'll get called back during office hours. It's no use when you're stuck on a problem and need an answer now.

It's possible to find the top providers who offer online direct access support 24x7 - even in the middle of the night. Don't under any circumstances take anything less. 24x7 support is the only way to go when it comes to computer-based courses. It's possible you don't intend to study late evenings; but for the majority of us however, we're at work when traditional support if offered.

Students who consider this area of study are often very practical, and don't always take well to classrooms, and slogging through piles of books. If this could be you, go for more modern interactive training, where you can learn everything on-screen. Studies in learning psychology have shown that much more of what we learn in remembered when we use all our senses, and we get physically involved with the study process.

Fully interactive motion videos featuring instructor demo's and practice lab's will turn you off book-based study for ever more. And they're a lot more fun to do. It's wise to view some of the typical study materials provided before you sign on the dotted line. You should expect instructor demonstrations, video tutorials and interactive modules with audio-visual elements.

Often, companies will only use online training only; and although this is okay the majority of the time, consider how you'll deal with it if your access to the internet is broken or you get intermittent problems and speed issues. It is usually safer to have physical CD or DVD discs that don't suffer from these broadband issues.

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